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The Golden Thread Starts with Better Information Management 

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Key Takeaways

Most people talk about the golden thread as if it’s a single thing you hand over at the end of a project. It isn’t. It’s the sum of thousands of small records: an email that confirms a fire strategy change, a superseded drawing, a product substitution signed off on site.

If those records are scattered across inboxes, shared drives and personal folders, you don’t have a golden thread. You have a search problem.

That’s why the golden thread really starts with how your team manages project information every day.

What is the golden thread?

The golden thread is the information that lets someone understand a building and keep it safe. The Building Safety Act 2022 makes it a legal requirement for higher-risk buildings in England. These are buildings at least 18 metres tall or with at least seven storeys, with two or more residential units, plus hospitals and care homes during design and construction.

The information must be kept digitally. It has to be accurate, up to date, secure and easy for the right people to access. It also needs to show who made each decision and why.

Duties fall on the client, the principal designer and the principal contractor. So if you’re an architect or engineer on a higher-risk building, you have a direct role in creating and keeping this information.

Why information management is where most teams struggle

The gateway regime has been live since October 2023. Gateway 2 approval is needed before building work can start. Gateway 3 is needed before people can move in.

In 2025, Gateway 2 decisions for some remediation works took around 33 weeks against a 12-week target. Some projects in England slipped 12 to 18 months, according to Browne Jacobson. Things are improving in 2026, with the Building Safety Regulator making a record number of Gateway 2 decisions in a single 12-week period.

Regulator capacity was part of the problem. A big part, though, was the quality of what applicants sent in. Teams struggled to show how their design met the rules, and they struggled to prove it with a clear trail of evidence.

Here’s what that often looks like in practice:

  • A drawing is revised, but nobody can say for sure which version the fire engineer reviewed.
  • A key design decision was agreed in an email thread that only one person can find.
  • A product change was approved, but the approval isn’t linked to the specification or the certificate.
  • Two consultants hold different versions of the same document.

None of these are design failures. They’re information failures. They’re also exactly the gaps a regulator will ask about.

A CDE alone isn't a golden thread

Plenty of firms assume that because they use a common data environment, they’re covered. A CDE is a good start. It gives you one place to store files.

But storing a file isn’t the same as proving a decision. The regulator wants to see how a safety-critical change moved from idea, to review, to approval, to the final submission. That means you need:

  • Clear revision status for every drawing and document
  • A record of what was superseded and when
  • Approvals linked to the people who gave them
  • Supporting evidence, such as test certificates and calculations, linked to the right decision
  • Correspondence filed against the project, not stuck in someone’s inbox

That last point matters more than most people think. A lot of project decisions still happen over email. If those emails aren’t filed and searchable, a big part of your golden thread is missing.

Good habits do the heavy lifting

The best golden thread isn’t built by a heroic effort at the end. It’s built by small, consistent habits during the project. Filing an email. Logging an RFI. Recording an approval in the right place.

When those habits are easy, people follow them. When they’re a chore, people skip them, and the gaps show up at the worst possible moment.

That’s the case for better information management. It protects residents, it protects your firm, and it keeps your programme moving through the gateways.

How Newforma helps

Newforma project information management software is built for architects and engineers. It helps you file and find project email, control documents and drawings, and track RFIs, submittals and approvals in one place. That gives your team a clear, searchable record of decisions, which is the core of a reliable golden thread.

If you’d like to see how UK firms use Newforma to prepare for Gateway 2 and Gateway 3, book a demo with our UK team, or see Newforma Konekt in action.

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